MidSouth Federal Credit Union

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Like all credit unions, MidSouth Community FCU mails a quarterly newsletter to members. Learn More >

MidSouth Online

With MidSouth Community FCU’s Online Services, you can access your accounts 24 hours a day, 7 days a week, from just about anywhere.

  • Home Banking
  • MidSouth Mobile
  • Mobile & Text Banking
  • Bill Pay
  • eStatements

Home Banking

Helpful tips when logging into the NEW Home Banking site for the first time:

  • Enter your current Username into the Home Banking dialog box on the MidSouth homepage and click "Login".
  • On the next page enter your current password. NOTE: "NetTeller ID" is your Home Banking Username & "NetTeller Password" is your Home Banking Password
  • Select an image from those displayed or cycle through the images until you select one you like. This is a new security feature. Once selected you will see this image each time you log into Home Banking.
  • Select and answer 3 security questions.
  • Next, create and answer a security question of your own that will be used for verification if you should ever need to have your password reset.
  • These steps will only need to be completed one time.

  • More Features
    • NEW personalized online banking home page!
      You can customize each page and decide how and where accounts are displayed.
  • More Ways To Pay
    • Pay anyone, any time. Make recurring payments, scheduled payments, one-time quick pay, expedited payments and much more.
  • Always Secure
    • Not only does online banking require a unique user ID and password each time you login, you are also asked to verify a secret image, plus an extra password, exclusive to you – triple the security, triple the assurance.
  • Have The Ability To:
    • view account balances/history
    • view/print checks
    • stop a payment
    • transfer funds
    • set up alerts
    • view eStatements
    • order checks
    • download transaction history to Quicken

Download Quicken conversion instructions:
Quicken for Windows 2013–2015 Web Connect
Quicken for Mac 2006/2007 Web Connect
Quicken for Mac 2015 Web Connect

MidSouth Mobile

With the MidSouth Mobile iPhone® & Android® App, you can:

  • View account and loan balances
  • Transfer funds between MidSouth accounts
  • View transaction history
  • View alerts
  • Find branch/ATM locations

Google Play      App Store

Mobile & Text Banking

Have account access at your fingertips anytime, anywhere with MidSouth Community’s Mobile & Text Banking.

  • view account balances
  • view transaction history
  • transfer funds between accounts
  • pay bills to existing payees
  • view locations/ATMs
  • view alerts

If you were a Mobile Banking user prior to the Home Banking upgrade, you must re-enroll your mobile device.

You can access your account through Mobile Banking by directing your mobile device web browser to https://www.airteller.com/midsouthfcu, or by enrolling your mobile device with these simple steps:

  • Log in to Home Banking
  • Select Settings
  • Select Mobile Settings
  • Register your mobile device and select your wireless provider
  • Read and accept the terms & conditions
  • Expect to receive an enrollment text from homebanking@midsouthfcu.org, with a link to the mobile site.
    Note: Message and data rates may apply.

Enroll your mobile device for Text Mobile Banking:

  • Log in to Home Banking
  • Select Settings
  • Select Text Settings
  • Register your mobile device and select your wireless provider
  • Select the accounts you want text access from your mobile device
  • Review enrollment information
  • Read and accept the terms & conditions
  • Expect to receive an enrollment text from 89549.
    • reply YES to the message you receive
  • Valid SMS messages
    • Help - Returns command references
    • Bal – Returns balance for enrolled accounts.
    • Bal <mobile short name> - returns balance for specified account
    • Hist – returns last 4 transactions for enrolled accounts
    • Hist <mobile short name> returns last 4 transactions for specified account
    • Stop – disables enrollment from text Mobile Banking

Bill Pay

Set up, modify or cancel a payment with ease. Log in to Home Banking, and select Bill Pay from the menu.

  • save money with no checks, stamps or envelopes
  • schedule your credit card, auto loan or utility payment in minutes
  • make a one-time payment, or set up future and recurring payments
  • check payment history at a glance
  • send a gift to family and friends by scheduling a person-to-person payment

IMPORTANT: Bill Pay Upgrade Coming NOVEMBER 17th!!

MidSouth Community is upgrading its online bill pay to make it even more simple and convenient.

Beginning November 17th, when you log into Home Banking, your Bill Pay home page will be an account dashboard that allows you to monitor payment activity at a glance. From your dashboard you’ll be able to:

  • View all payees, upcoming bills, payment history and account balances
  • Quickly add a new payee
  • Make a payment to any person or company in one click
  • Set up recurring payments for bills that are the same each month
  • See bill amounts and payment due dates with eBill

To learn more about using your upgraded Bill Pay, view this helpful step-by-step demo.

If you have any questions, please contact Bill Pay Support at 877.268.4702.


Go GREEN and sign-up for eStatements!

eStatements are an electronic version of your regular paper MidSouth Community Federal Credit Union statement that you would normally receive by mail.

  • Save paper
  • Receive your statement sooner
  • Prevent identity theft by reducing the risk of having your paper statement stolen
  • Have the ability to view, print or save your eStatement
  • View cleared checks* by clicking on the corresponding check numbers on the eStatement

*If the draft was cleared electronically by the merchant, a copy of the check will not be available.

Sign Up for eStatements:

  • Log in to Home Banking
  • Select eStatements from the menu
  • Click Continue & select Statement Type (paper or electronic)
  • Provide a valid e-mail address
  • Read and accept the terms & conditions
  • The agreement contains the requirements for your computer system to be able to receive eStatements.

Retrieve your e-Statement:

  • An e-mail will be sent when the monthly statement becomes available.
  • Log in to Home Banking
  • Select eStatements** from the menu
  • Choose the appropriate statement from the available list
  • View, print or save your statements

**If you receive an e-Statement, you will no longer receive a paper statement.