eServices

Home Banking

MidSouth Community’s Home Banking makes it easy to do your banking from home, the office, or wherever you have internet access.

Have The Ability To:

View account balances/history
View/print images of checks
Pay bills with online bill pay
Block your debit card
Stop a payment
Transfer funds between your MidSouth Community accounts
Transfer funds between other MidSouth Community accounts
Set up alerts to keep informed about account balances, transactions, and other important activity
View eStatements
Order checks
Download transaction history to Quicken

Additional Features:

Customize each page and decide how and where accounts are displayed.
Not only does Home Banking require a unique user ID and password to login, you are also asked to verify a secret image. Also, members set up security questions and answers in case additional identification is needed – it’s triple the security, triple the assurance.

Helpful Home Banking Instructions:

Mobile Banking

With the MidSouth Mobile iPhone® & Android® App, you can:

View account balances
Transfer funds between MidSouth Community accounts
View transaction history
View alerts
Find branch/ATM locations

Mobile & Text Banking

Have account access at your fingertips anytime, anywhere with MidSouth Community’s Mobile & Text Banking.

View account balances
View transaction history
Transfer funds between accounts
Pay bills to existing payees
View locations/ATMs
View alerts

Enroll Your Device for Mobile Banking:

Log into Home Banking
Select ‘Settings’
Select ‘Mobile Settings’
Register your mobile device and select your wireless provider
Read and accept the terms and conditions
Expect to receive an enrollment text from [email protected] with a link to the mobile site.
Note: Message and data rates may apply.

You can also access your account through Mobile Banking by directing your mobile device web browser to https://www.airteller.com/midsouthfcu.

Enroll Your Device for Text Banking:

Log in to Home Banking
Select ‘Settings’
Select ‘Text Settings’
Register your mobile device and select your wireless provider
Select the accounts you want text access from your mobile device
Review enrollment information
Read and accept the terms and conditions
Expect to receive an enrollment text from 89549.
- Reply ‘YES’ to the message you receive
Valid SMS messages
- Help – Returns command references
- Bal – Returns balance for enrolled accounts.
- Bal <mobile short name> – returns balance for specified account
- Hist – returns last 4 transactions for enrolled accounts
- Hist <mobile short name> returns last 4 transactions for specified account
- Stop – disables enrollment from Text Banking

Bill Pay

Set up, modify, or cancel a payment with ease. Log in to Home Banking, and select Bill Pay from the menu.

Save money without using checks, stamps, or envelopes
Schedule your credit card, auto loan, or utility payment in minutes
Make a one-time payment, or set up future and recurring payments
Check payment history at a glance
Send a gift to family and friends by scheduling a person-to-person payment

View this helpful step-by-step demo to learn more about using Bill Pay.

If you have any questions, please contact Bill Pay Support at 1.877.268.4702.

eStatements

Eliminate paper clutter with this environmentally friendly way to view your monthly statement. eStatements are an electronic version of your regular paper MidSouth Community statement that you would normally receive by mail.

Service Benefits:

Are FREE to MidSouth Community members
Help the environment by reducing paper consumption
Receive your statement sooner, instead of waiting for it to arrive by mail
Protect yourself against identity theft and feel safer with less paper to shred and fewer account documents in your mailbox
Have the ability to view, print, or save your eStatement
View cleared checks* by clicking on the corresponding check numbers on the eStatement

*If the draft was cleared electronically by the merchant, a copy of the check will not be available.

How to enroll in eStatements:

Log in to Home Banking
Select ‘eStatements’ from the menu
Click ‘Continue’ and select ‘Statement Type’ (paper or electronic)
Provide a valid e-mail address
Read and accept the terms and conditions
The agreement contains the requirements for your computer system to be able to receive eStatements

How to retrieve your eStatement:

An e-mail will be sent when the monthly statement becomes available
Log in to Home Banking
Select ‘eStatements’** from the menu
Choose the appropriate statement from the available list
View, print, or save your statements

**If you receive an e-Statement, you will no longer receive a paper statement.

Remote (Mobile) Check Deposit

Make check deposits in a snap

Remote Deposit enables you to deposit checks in minutes, whenever and wherever you want when you use MidSouth Community Federal Credit Union’s mobile banking app.

Fast and safe

It’s as simple as making a phone call or sending a picture to a friend. Each step in the process is described right on screen.

How to register for remote deposit:

Open the MidSouth Mobile app
From the menu button, select Remote Deposit
Follow the prompts to register – agree to terms of service & select all accounts you would like to make a remote deposit

How to remotely deposit a check:

Select the + symbol to deposit a new check
Make sure you endorse the back of your check by both signing your name AND printing “For Remote Deposit Only”. If your check is not properly endorsed, your remote deposit cannot be completed.
Take a picture of the front and back of the check using the camera on your mobile device
Choose the account to receive the check deposit
Enter the check deposit amount
Review and submit the check images for deposit into your account

NOTE: You will receive one of 2 emails shortly after submitting your deposit

If your deposit was immediately approved, you will receive an email that states “your deposit has been reviewed”. Check your account balance to see if the funds have been made available.
If your deposit was not immediately approved, you will receive an email that states “your deposit is pending further review.” After your deposit has been reviewed you will receive another email that states “Your deposit submitted on “MM/DD/YYYY” , totaling $xx.xx has been approved for deposit. However, a hold may be placed on your deposit. Please check your available balance in your account to determine if a hold has been placed on your deposited item or contact us at 478-471-9946.”

All deposits made before 4:00 PM (EST) on a business day will be reviewed on that business day. Any deposit made after 4:00 PM (EST) or on a weekend or holiday will be reviewed on the next business day.

EZ Call

Your time is important to you, and you are important to us. EZ Call is a terrific time-saver for you. It allows you to check your account balances and transact business with the touch of a button. When you call, simply follow the menu prompts provided to check your account history, make a transfer, or even stop a payment on your account at any time, day or night. Regardless of the number of inquiries, EZ Call has NO fees.

Local: 478.757.7985
Toll Free: 1.866.878.5101

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MidSouth Community Federal Credit Union